• Domain name systems and Name Servers
• DNS Registration records
• DNS Zone files
• Uses of a Domain name
• Registering a new name
• Transferring a domain name
• Should I register a domain name before signing up with CyberShouts?
• Do you host all types of domains?
• Do you accept international domain names (.st, .ws, .bz) on your servers?
• Do you provide wildcarded DNS?
• The site must absolutely be registered in my name. Do you have any problem with this?
• What is your policy and procedures on domain registrations and transfers ?how long do they typically take?
• Do you host multiple domains on single account?

• what is your policy on installing a perl module if I need one?
• Do you support Front-Page extensions ?
• PHP, Mysql, and phpMyAdmin version?
• Do you provide sendmail functionality?
• How many mysql databases does every domain get - is there a limitation?
• Are you willing to assist me in setting up scripts?
• Do you have Real Audio or Real Media installed?
• Do you offer regular FTP upload,Like being able to use cuteftp, or wsftp software?
• What statistics packages do you offer your clients free of charge? Can I access my raw log files?
  

• Do you support mailing lists?
• Do you permit bulk e-mailing?
• Are the e-mail accounts whatever@mydomain.com or whatever@cybershouts.com?
• Do you provider SSL-POP3 or SSL-SMTP services on any of your packages?
• Which webmail software are you running?
• Do you support SMTP out-going email service in your hosting accounts?
• What are your policies and procedures regarding SPAM and junk mail?

• How can I pay CyberShouts?
• What name will be reflected on my credit card statement?
• Can I ask for a refund?
• What is 2checkout.com?
• Is my payment secure?
• Is it possible to switch credit cards while hosting with CyberShouts?
• Is it possible to switch from a less expensive package to a more expensive package without surcharge?
• What is the cost for cancellation if we want to switch providers?

• What Control Panel do you offer ?
• Do you offer autoinstallation script like PHPbb, image galery, Postnuke, Perldesk, PHPnuke, etc?
• What's Cpanel?
• What's WHM?
• Do you Offer Plesk?
• Can I access my Control Panel though securely?
• What functions can I perform from my Control panel
• What is Fantastico?
• What scripts does Fantastico Offer?
  

• Will each of my accounts function independent of the main site ?
• will the cgi-bin on the new domains be completely separate from the main site?
• How many separate domains can I have?
• Do you provide private nameservers (as ns1.mycompany.com) ?
• Do reseller package come with CPanel+Fantastico?
• Can I host unlimited domains?
• will you provide anonymous nameservers?
• Does the administrator have a different control panel to setup everything?
• Do you use an anonymous hostname?
• If a customer comes to me to transfer their domain to my service (through you). Are there any fees associated with this for me?
• Do each domain get a UNIX user (/home/username/web) or are they placed in
  /home/reseller/web/client01 and so on)
• do I need to be a webhosting company in order to be qualified for purchasing your RESELLER service?
• Will the IP number assigned to my website be mine alone, or is it shared with someone else?

• How long does it take to for my domain to be setup?
• Can domains point to the same location?
• How do I transfer an existing domain to CyberShouts?
• What's the cost of extra disk space (above 200 Mb)?
• Do you have a web based e-mail program?
• Will you put banner ads or pop up advertising on my site?
• Can you submit our web site to search engines?
• Can credit cards be accepted on my site?
• Can parts of my web site be password protected?
• Does your service claim to "own" the content that I create?
• How do I switch web hosts to CyberShouts?
• What types of databases do you support?
• How do you guys do it; offer such great web hosting at such low rates?
• What are the specs on your servers and network?
• Do you offer any special pricing for non-profit organizations?
• Where are your servers located (geographical location)?
• How can I access your technical support?
• Do you provide NT/Win2000 or Unix hosting?
• Can I have a "catch-all" e-mail account?
• Which free scripts do you provide?
• Do you support third-party software?
• Am I paying for services that I don't use (extra domains, data base support, etc.)?
• Is there a limit on the storage size of email accounts?
• Do you offer discounts for accounts paid annually?
• Do you have anonymous nameservers?
• Can you provide a 1 or 2 month trial period?
• Do you offer SSH, shared SSL, telnet access?
• do you provide backup?
• How long has your company been in business?
• Is there a charge for using the shared SSL Certificate? And does it require a dedicated IP?
• Can we easily change a reseller plan to increase the global disk space ?
• Can you omit the mailserver name or use an anonymous domainname in the email header?
• Are you the reseller for some company, or you have your own servers?
• If I reach my bandwidth or clients do, is my account dropped or frozen?
• Through SSH can I modify the httpd.conf files?
• how easy it would be to upgrade?
• I would like to visit and contact several websites currently hosted by you. Could you please kindly send me the names of a few of these?
• Can I change my account passwords and emails myself or must I go through you every time?
• I notice that some sites work without "http://www." having to be typed into the browser before the domain name. Do your sites function this way?
• Can you please send me a copy of your Terms of Service?
  

What is?

• Front Page
• FTP
• Email:

1. Email introduction
2. Email POP accounts
3. Email Alias
4. Reading Email
5. Advanced Email

• Perl
• PHP
• SSI
• MySQL